Atlantic City Electric is one of the leading energy providers in southern New Jersey, delivering safe, reliable, and affordable electricity to hundreds of thousands of homes and businesses. As a subsidiary of Exelon Corporation, one of the largest energy companies in the United States, Atlantic City Electric plays a vital role in powering communities, supporting economic growth, and promoting sustainability. The company’s commitment to innovation, customer service, and environmental responsibility has made it a trusted name in the region’s energy landscape. The History and Legacy of Atlantic City Electric Atlantic City Electric has a long and distinguished history that dates back to the late 19th century. Founded in 1886, the company began as a small local utility serving the Atlantic City area. Over the decades, it expanded its operations to cover a large portion of southern New Jersey, including counties such as Atlantic, Cape May, Cumberland, Gloucester, and Salem. In 2016, Atlantic City Electric became part of Exelon Corporation through a merger with Pepco Holdings. This partnership strengthened the company’s resources, allowing it to invest in advanced infrastructure, renewable energy projects, and customer-focused technologies. Today continues to evolve, combining its local roots with the expertise and innovation of a national energy leader. Services Provided by Atlantic City Electric Atlantic City Electric offers a wide range of services designed to meet the diverse needs of residential, commercial, and industrial customers. Residential Services For homeowners, provides reliable electricity supply, energy efficiency programs, and convenient billing options. Customers can manage their accounts online, monitor energy usage, and enroll in budget billing to stabilize monthly payments. The company also offers outage alerts and restoration updates through its mobile app and website, ensuring customers stay informed during service interruptions. Commercial and Industrial Services Businesses rely on for dependable power and customized energy solutions. The company offers programs that help businesses reduce energy costs, improve efficiency, and achieve sustainability goals. From small enterprises to large manufacturing facilities, provides tailored support to ensure uninterrupted operations and long-term growth. Renewable Energy and Green Programs Atlantic City Electric is committed to promoting clean energy and reducing carbon emissions. The company supports solar energy adoption through net metering programs, allowing customers to generate their own electricity and receive credits for excess power sent back to the grid. Additionally, invests in renewable energy projects and collaborates with state and local agencies to expand access to sustainable power sources. Commitment to Reliability and Infrastructure Improvement Reliability is at the core of mission. The company continuously upgrades its infrastructure to minimize outages and enhance service quality. Investments in smart grid technology, automated systems, and advanced monitoring tools enable faster detection and restoration of power disruptions. In recent years, has implemented storm-hardening measures to protect power lines and substations from extreme weather events. These improvements have significantly reduced outage durations and improved overall system resilience. The company’s proactive approach ensures that customers receive consistent and dependable service, even during challenging conditions. Sustainability and Environmental Responsibility Atlantic City Electric recognizes the importance of environmental stewardship and is actively working toward a cleaner, more sustainable future. The company’s sustainability initiatives focus on reducing greenhouse gas emissions, promoting renewable energy, and supporting electric vehicle (EV) adoption. Through its EVsmart Program, encourages customers to transition to electric vehicles by offering rebates, charging infrastructure support, and educational resources. The company also partners with local organizations to plant trees, restore habitats, and promote energy conservation. By integrating sustainability into its operations, contributes to New Jersey’s broader clean energy goals and climate action plans. Customer Support and Community Engagement Atlantic City Electric places a strong emphasis on customer satisfaction and community involvement. The company’s customer service team provides assistance through multiple channels, including phone, online chat, and social media. Customers can easily report outages, pay bills, and access energy-saving tips through the company’s website or mobile app. Beyond providing electricity, actively supports the communities it serves. The company sponsors local events, funds educational programs, and contributes to charitable organizations that address issues such as hunger, housing, and workforce development. Its employees also volunteer their time to community service projects, reinforcing the company’s commitment to social responsibility. Energy Efficiency Programs and Savings Opportunities Atlantic City Electric offers a variety of energy efficiency programs designed to help customers save money and reduce energy consumption. These programs include rebates for energy-efficient appliances, home energy assessments, and incentives for upgrading lighting, insulation, and HVAC systems. For businesses, the company provides energy audits and financial incentives for implementing energy-saving technologies. By participating in these programs, customers not only lower their utility bills but also contribute to environmental sustainability by reducing overall energy demand. How to Report Outages and Manage Your Account Atlantic City Electric makes it easy for customers to manage their accounts and report issues. Outages can be reported through the company’s website, mobile app, or by calling the customer service hotline. The online outage map provides real-time updates on restoration progress and estimated repair times. Customers can also register for text alerts to receive notifications about outages, billing reminders, and energy-saving tips. The company’s online portal allows users to view usage history, make payments, and enroll in paperless billing for added convenience. The Future of Atlantic City Electric As the energy industry continues to evolve, remains focused on innovation and sustainability. The company is investing in smart grid technology, renewable energy integration, and electric vehicle infrastructure to meet the growing demand for cleaner energy solutions. Future initiatives include expanding solar and wind energy projects, enhancing grid resilience, and supporting New Jersey’s transition to a carbon-free energy future. By combining technological advancement with community engagement, Atlantic City Electric is shaping a more sustainable and reliable energy landscape for generations to come. Conclusion Atlantic City Electric stands as a cornerstone of energy reliability, sustainability, and community service in southern New Jersey. With a legacy spanning more than a century, the company continues to adapt to changing energy needs while maintaining its commitment to customer satisfaction and environmental responsibility. Through innovative programs, infrastructure investments, and renewable energy initiatives is not only powering homes and businesses but also driving progress toward a cleaner, more efficient future. Frequently Asked Questions (FAQ) 1. What areas does Atlantic City Electric serve? Atlantic City Electric provides electricity to customers in southern New Jersey, including Atlantic, Cape May, Cumberland, Gloucester, and Salem counties. 2. How can I report a power outage? You can report outages through the website, mobile app, or by calling the customer service hotline. The online outage map provides real-time updates. 3. Does Atlantic City Electric offer renewable energy options? Yes, the company supports solar energy through net metering programs and invests in renewable energy projects to promote sustainability. 4. How can I save on my electricity bill? Customers can participate in energy efficiency programs, use energy-saving appliances, and enroll in budget billing to manage monthly expenses. 5. What is the EVsmart Program? The EVsmart Program encourages electric vehicle adoption by offering rebates, charging infrastructure support, and educational resources for customers. 6. How can I contact Atlantic City Electric customer service? Customer service is available via phone, online chat, and social media. Contact details are listed on the company’s official website. 7. Does Atlantic City Electric offer assistance programs for low-income customers? Yes, the company provides financial assistance programs and payment plans to help eligible customers manage their energy bills. 8. What should I do if I see a downed power line? Stay away from the area and immediately report it to or local emergency services. Never attempt to move or touch a downed line. 9. How does Atlantic City Electric support the community? The company sponsors local events, funds educational initiatives, and supports charitable organizations that strengthen communities across southern New Jersey. 10. What is the future vision of Atlantic City Electric? Atlantic City Electric aims to lead the transition toward a cleaner, smarter, and more resilient energy system through innovation, sustainability, and customer-focused solutions. 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